24-7 Taxi Cab - Alternative Transportation for Northwest Indiana

banner

FAQ (Frequently Asked Questions)

What are your rates?
Our pickup fee is $3.00, we charge $2.20 per mile, and our wait time is 30 cents per minute ($18.00 per hour). Flat rates are available to airports, casinos, and regular destinations for weekly customers. Minimum rates ($6.00 - $8.00) apply for short rides within the same town.

Where do you pick up passengers?
Normally, our boundaries are Lake Michigan (north), Grant Street in Gary (east), US Highway 30 (south), and State Road 49 (west) in Northwest Indiana. Other pickup locations may be arranged if the passenger will be dropped off within these boundaries.

Are your drivers safe?
All of our drivers are subject to BMV approval and state background checks. We also think they’re the nicest taxi drivers in the area!

What kinds of vehicles do you operate?
We try to have both minivans and cars on the road at all times. We find that some customers are not able to climb into a minivan, and some customers need more room than a car can provide. Requests for either type of vehicle will be honored whenever possible.

Is there assistance available for the elderly and the disabled?
Absolutely. Our drivers will offer to help anyone in and out of the vehicle, and will stow wheelchairs or walkers in the back of the vehicle for our customers. In addition, the drivers will be glad to load shopping bags into the vehicle, and to carry shopping bags to the front porch of the customer’s home.

Can I set up a charge account with 24-7 Taxi Cab?
Charge accounts may be created with management approval. Terms are usually net 20 days. Click here for more information on setting up a charge account with us.

How long should I expect to wait for a taxi to arrive?
Our average wait time is around 15 to 20 minutes. However, the best plan is to call us at least 30 minutes before you need a taxi, if you can.

Is there anything I can do to make sure I’m on time for appointments?
Yes. If you know you need to be somewhere at a certain time, you may call from one hour up to a week in advance and let the dispatcher know what day you need a taxi and exactly what time you need to be picked up. If we know about this in advance, we will rearrange our schedule so that one of our drivers is available when you need him.

What if I need to cancel a ride?
If you need to cancel, please call our dispatcher as soon as possible. If you don’t call us before the driver arrives, you will need to pay that driver a $5.00 “no-load fee” for his gas and time spent to honor your original request. Unpaid “no-load fees” will need to be paid before future requests will be honored.

Take a ride with 24-7 Taxi Cab - the best alternative transportation in Northwest Indiana!

With both minivans and cars on the road, we can handle anything from a small delivery package to six people at once –
24 hours a day, 7 days a week.

Read below and see how we can help you!

DESIGNATED DRIVERS
Everyone knows that using a taxi service is the best way to avoid a serious accident in case of intoxication. Being arrested for DUI is not cheap, either. Save yourself the trouble, and ask 24-7 Taxi Cab to help you get home safely and go back for your car later.

RIDES TO WORK
If you have ever lost your driver’s license or wrecked your car, you know how important a ride to work can be in an emergency. Call 24-7 Taxi Cab for information on customized rates for regular rides to and from work. That goes for school, too, no matter what grade you're in.

TRAVEL ASSISTANCE
24-7 Taxi Cab can give you a ride to any bus station or train station. 24-7 Taxi Cab is also a great way to ride directly to the airport. Imagine riding to O’Hare or Midway in a comfortable minivan – with plenty of room for your family and your luggage – and not having to wait for the airport shuttle. Click here for more information on 24-7 Taxi Cab’s special airport rates.

TOURISM IN NORTHWEST INDIANA
If you want to see the sights in Northwest Indiana, and you don’t know the area, just call 24-7 Taxi Cab. Our drivers are all local Hoosiers, and they will be glad to show you around. Whether you’re going to see the Dunes, play at the casinos, or just want to find the nearest bank or restaurant, 24-7 Taxi Cab is at your service. Click here for more information on 24-7 Taxi Cab’s special casino rates.

MEDICAL APPOINTMENTS
We all know how important it is to keep your doctor appointments, no matter what. If you miss one, it may be weeks before you can get another one. 24-7 Taxi Cab can get you to the doctor's office, your therapy appointments, the pharmacy, or the outpatient lab at the hospital.

PACKAGE DELIVERIES
Did you know that 24-7 Taxi Cab can pick up almost anything and deliver it to you, or someone else? Same-day delivery is only a phone call away. Click here for more information on how we help busy people.

VISITING FRIENDS AND RELATIVES
Keeping in touch with your friends is important, even if you can't drive. If you need to visit someone, whether you are going to their home or to the hospital, please call us.

ERRANDS
Everyone needs to go to the grocery store. If you can't drive yourself, and you don't have a ride, don't go without things you need. 24-7 Taxi Cab is able to take you there, wait for you if you like, and take you back home. We can also make sure you get to the laundromat, the post office, the library, the Social Security office, the mall, the church, the concert, the courthouse, the museum, the ballpark, the marina, your favorite fishing hole...